SignMail for Sorenson VRS
With our unique SignMail service, hearing callers can leave an ASL video message for you when you cannot answer your videophone.
Just tell your hearing contacts to ask the Sorenson VRS interpreter to record a SignMail message. The interpreter will then record the hearing person's message as an ASL video. You will receive an e-mail to tell you about the SignMail message. To see your message, you just click on a Web link in the e-mail.
To use SVRS SignMail you will need two things:
- A personal computer
- Your own e-mail address
How to Set Up Your SignMail Account
Setting up your SignMail account is easy. You just have to enter your personal e-mail address. You can even have e-mails sent to your pager address or to your instant Messaging account (AOL or MSN).
Follow these steps to set up your SignMail account:
Step 1 of 4
At the Home page, select the Settings icon.
Step 2 of 4
The screen display has changed to show the Settings options page. Select the Personal icon.
Step 3 of 4
The screen display has changed again to show the Personal options page. Select the SignMail icon.
Step 4 of 4
This is the SignMail Alerts page. You must put a check in the top field to allow SVRS interpreters to send you SignMail messages. You must also enter your personal e-mail address. Do not enter a pager address in this field.
There are also three extra contact options. You can specify your pager e-mail address, you AOL screen name, or your MSN Messenger e-mail address.
When you are ready to accept the entries on the page, select the OK button. You will then return to the Personal options page. Remember to come back and edit this page if any of your contact information changes in the future.
How to View SignMail Messages
After you have set up your SignMail account you're ready to receive your first message. Tell all your hearing friends and contacts about SVRS SignMail so that they can leave you a message whenever they can't reach you.
Follow these steps to view your SignMail messages:
Step 1 of 3
Check your e-mail for messages from Sorenson VRS. If you receive a message like the one shown below, you've got a SignMail video waiting for y ou. Remember to check your "Junk" or "Spam" folder if you think you are not receiving SignMail e-mails.
Step 2 of 3
To see your message, click on the link given in the e-mail.
Notice that there is a second link that you can use to download and save the message to your computer's hard drive.
You can view a message up to 10 times in 30 days. After that, the message will be automatically deleted.
If you want to save messages, you can download them to your computer.
Note: SignMail messages are solely for your personal use. You may not forward, upload, or otherwise make the messages public.
Step 3 of 3
After you click on the link in the e-mail, the ASL video containing your SignMail message will automatically begin playing in the Microsoft Windows Media Player application. You can use the controls in the application to stop or replay the message.
If you don't have Windows Media Player installed, follow the instructions in the e-mail to download and install the program.
Remember to check your e-mail regularly to see if you have new SignMail messages.
