Sorenson VRS®

Support Feedback

Please provide us with your feedback so that we can provide you with the best service. We thank you in advance for your time in submitting this survey.

Please note that this form is not for reporting a technical problem with a Sorenson videophone. If you are having problems with a Sorenson videophone or the Sorenson VRS (SVRS) service, please click here instead of filling out this feedback form.

Sorenson Tech Support (Required): - please select - 105 - Jermaine 108 - Philippe 109 - Patrick 112 - David 113 - Brian 115 - Daniel 116 - Sara 117 - William 119 - Samond 120 - Kenneth 121 - Olga 122 - Doug 123 - Christopher 206 - Brian 209 - David 301 - Aarron 400 - Michael 401 - Gary 402 - Robert 403 - Jon 405 - Diego 406 - Adam 407 - Randi 408 - Kilee 409 - Chrystee 410 - David 412 - Tim 413 - Aaron 414 - Brittany 415 - Lisa 416 - Sam 417 - Joseph 418 - Gerald 419 - Jared 420 - Steve 421 - Melanie 422 - Tyson 423 - Phil 424 - Augie 425 - Makini 426 - Annette 427 - Stephanie 428 - Andrew 429 - Chris 430 - Farhan 431 - Jonathan 432 - Tamer Sr. Support - Cody Sr. Support - Bruce Sr. Support - James Can't Remember Your Name (Optional): Your Videophone Number (Optional): What do you use for VRS? - Please Select - VP-200 VP-100 EnVisionSL Other

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1. The Technical Support Engineer greeted me professionally.(Required)
       Strongly Agree
       Somewhat Agree
       Agree
       Disagree
       Strongly Disagree

2. The Technical Support Engineer understood my problem.(Required)
       Strongly Agree
       Somewhat Agree
       Agree
       Disagree
       Strongly Disagree

3. The Technical Support Engineer was friendly.(Required)
       Strongly Agree
       Somewhat Agree
       Agree
       Disagree
       Strongly Disagree

4. The Technical Support Engineer helped me solve my problem quickly.(Required)
       Strongly Agree
       Somewhat Agree
       Agree
       Disagree
       Strongly Disagree

5. Overall, I am very satisfied with the service I received from the Technical Support Engineer.(Required)
       Strongly Agree
       Somewhat Agree
       Agree
       Disagree
       Strongly Disagree

Additional Comments: