Frequently Asked Questions
Below are general Frequently Asked Questions (FAQ) and answers. These FAQs have been organized into categories to make it easy for you to learn about Sorenson VRS (SVRS), the VP-200 videophone, and the many features that are accessible through SVRS. Select the tab below that represents the category you are interested in. Under each tab, questions are grouped into more specific topics. Click the question you are interested in to view the answer, or scroll down the page to review all of the questions and answers together in that category.
Sorenson EnVision SL Questions
Can I use a 56k modem or regular voice phone line to conduct a video relay call using Sorenson EnVision SL?
Can I use other video software with Sorenson VRS?
Do I need a Web camera?
Can I use a 56k modem or regular voice phone line to conduct a video relay call using Sorenson EnVision SL?
No, 56k dial-up modems are too slow for video connections.
Can I use other video software with Sorenson VRS?
Only Sorenson EnVision SL or Microsoft NetMeeting is able to connect to www.sorensonvrs.com at this time.
Do I need a Web camera?
Yes, you must have a separate Web (video) camera to use Sorenson VRS with Sorenson EnVision SL or Microsoft NetMeeting. However, if you use Sorenson VRS with Sorenson VRS equipment (videophone), then a separate Web camera is not required since a camera is included in the VRS equipment (videophone).
