Frequently Asked Questions

Below are general Frequently Asked Questions (FAQ) and answers. These FAQs have been organized into categories to make it easy for you to learn about Sorenson VRS (SVRS), the VP-200 videophone, and the many features that are accessible through SVRS. Select the tab below that represents the category you are interested in. Under each tab, questions are grouped into more specific topics. Click the question you are interested in to view the answer, or scroll down the page to review all of the questions and answers together in that category.


SVRS Español

Can I use Sorenson VRS to call someone who speaks Spanish?

Yes. Sorenson Communications has interpreters available for Sorenson VRS calls between deaf and hard-of-hearing persons who use American Sign Language (ASL) and hearing persons who speak Spanish.

I use American Sign Language (ASL) to communicate. Can a person who speaks Spanish call me through Sorenson VRS?

Yes. Hearing callers who speak either English or Spanish can use Sorenson VRS to call a deaf individual who uses ASL to communicate.

I use Spanish Sign Language to communicate. Can I use Sorenson VRS to call a hearing person who speaks English or Spanish?

No. You must use American Sign Language (ASL) to communicate through Sorenson VRS.

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