Latest SVRS Features
Sorenson Communications is constantly adding new free services and features that work seamlessly with its videophones. It's just one of the many benefits from choosing Sorenson VRS (SVRS). Find out more about the latest SVRS features, which are only available through a Sorenson videophone.
DirectVP Numbers
A DirectVP™ number is a phone number you can give out to your hearing and deaf friends, family, co-workers, and associates making it possible for anyone to dial a single phone number, free of charge, from anywhere in the country. The call will go directly to the Sorenson videophone you use! Hearing people are no longer required to dial the 1-866-FAST-VRS number and then tell the interpreter the videophone number they wish to call.
With a DirectVP number, you can:
- Give one number to hearing friends—it is as easy as when they call their other hearing friends
- Put one contact number on forms for your accountant, bank, boss, childcare provider, doctor's office, school, mechanic, vet, and more
- Print your own DirectVP number contact cards
SignMail
SignMail® allows Sorenson VRS (SVRS) interpreters to leave signed video messages for you when a hearing caller attempts to call you and you are not available to answer the videophone you use. When you receive a SignMail message, an e-mail notification is sent to the e-mail account of your choice. Optional notifications through MSN Messenger, AIM, or pager e-mail are also available. The notification e-mail provides a link to your SignMail message, allowing you to view it on the computer of your choice.
Call Waiting
Call Waiting makes it possible for you to answer an incoming call on your Sorenson VP-200 —even when you are already in a call. You can switch between the two calls with just a click of a button with your VP-200 remote! Please note that Call Waiting will only work on a VP-200 videophone.
SVRS with Voice Carry Over (VCO)
If you are deaf or hard-of-hearing and you prefer to use your own voice during a video relay call then you will want to enable the Voice Carry Over (VCO) feature. Throughout a VCO call the SVRS interpreter relays the hearing individual's part of the conversation in ASL; however, a VCO user is able to voice his or her own responses over a standard telephone.
SVRS Español
Sorenson VRS Español make it possible to place SVRS calls to anyone who speaks Spanish in the United States or its territories, 24 hours a day, 365 days a year. A caller simply needs to request a bilingual interpreter by either signing “Spanish” if the caller is deaf or by saying “Spanish if the call is hearing.
Using SVRS for Emergency 911 Calls
You can use any Sorenson videophone to place a 911 call through Sorenson VRS (SVRS). To place a 911 VRS call with a Sorenson VP-200 simply enter 911 in the Dial field and select Enter with your videophones remote control. All 911 emergency calls made through SVRS receive priority attention. The 911 call will be immediately sent to the first available interpreter. But, the caller must be ready to give the interpreter their full name and address.
Note: Unless you are able to sign your complete address to the interpreter, 911 help cannot be dispatched to your location. A standard telephone or TTY is still recommended for immediate identification of your location.
